Privacy Policy

HeadTop Co. (“we”, “us”, “our”) operates headtop.co. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

• Order information: Name, email, shipping address, payment details (processed securely by Shopify — we never store full card numbers).
• Account information: Email address if you sign up for our newsletter or create an account.
• Usage data: Pages visited, browser type, IP address, and referring URL collected via analytics tools.
• Communications: Any emails or messages you send us.

How We Use Your Information

• Process and fulfill your orders
• Send order confirmation and shipping updates
• Send marketing emails if you opted in (you can unsubscribe at any time)
• Improve our website and customer experience
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers who help us operate our business (Shopify for payments, Canada Post/couriers for shipping, email platforms for marketing). These providers are contractually required to keep your data secure and use it only to provide services to us.

Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and run targeted advertising. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Your Rights (Canada — PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, email [email protected].

Data Retention

We retain your information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your data by contacting us directly.

Security

We use industry-standard security measures to protect your information. All payment processing is handled by Shopify, which is PCI-DSS compliant. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party sites (Instagram, TikTok, etc.). We are not responsible for the privacy practices of those sites.

Contact

For any privacy questions, email [email protected].